Join Team Fluent

The culture of Fluent is collaborative and energetic. We are focused, flexible and fast.  Best of all, we are hiring in a big way.

Ready to join a fast-growing startup?

Fluent is staffing up to keep pace with the exponential growth we are experiencing. Our small yet mighty team is looking to double in size over the next 90 days, and probably add another three soon thereafter. Maybe that’s you or someone you know!

Fluent is a fintech startup with a revolutionary new product called The Fluency Score. It operates like a FICO Score for startups, measuring and describing innovation and business model risk. We partner with organizations that deploy capital and resources to startups.

About Us

We are a startup! You have to enjoy autonomy and be comfortable with the deep amount of change and uncertainty we work through every day. We value folks who are kind, thoughtful, smart, willing to challenge the status quo, and eager to roll up their sleeves and figure out how to solve a problem.

Our team is deeply committed to serving founders and helping entrepreneurial communities thrive. At the heart of every decision we make is whether it advances the field of entrepreneurial support, improving the outcomes and opportunities for founders — especially those living in unlikely places who don’t fit the standard founder mold.

Remote + IRL

We are a Denver-based company built from the ground up to be remote-first. Even before social distancing, we built our team culture, communications, productivity, and client interactions on a foundation of virtual tools. Our clients and the founders we serve are everywhere and this allows us to be responsive and efficient with our services.

So, if we’re already set for 100% remote, why are we hiring a Denver-based team?

While we are capable of 100% remote work, we know there is a huge benefit to working in person at times.  When it is safe to gather as a team in person again, we’ll be integrating a flexible combination of remote (WFH) and in-person team work days. We want to hire a team that is ready for that.

What this means is that, practically-speaking, you may be a great fit for our team even if you don’t live in the Denver area right now, but are willing to move here within the next six months(ish). It also means that being “Denver-based” could mean anywhere on the Front Range, as long as you’re comfortable with a commute into central Denver when we eventually have in-person work sessions.

 

Open Positions

The Fluency Score works like a FICO Score for startups, measuring and describing product-market fit. As a data technology startup, we have developed the industry’s first standardized metric of business model risk. We have customers in nine states and large multi-year contracts.

The Fluency Score algorithm removes subjectivity and bias from startup evaluation, selection, and support. It allows our clients to access real-time, actionable data on impact and progress. Joining the Fluent team at this stage means you have the opportunity to contribute to a category-defining innovation at exactly the right moment in time. Well done. 🙂

Operations

Client Representative

 

Location: Remote – work anywhere in the United States

We are hiring for this full-time, remote position to start immediately. Client representatives support the operational work of the team by interfacing with entrepreneurs receiving Fluency Scores and with our client organizations around the United States. 

Roles and Responsibilities

  • Conduct video chat interviews, following a set of guidelines and sample questions
  • Take notes on responses while simultaneously maintaining rapport with the interviewee
  • Synthesize responses following standard reporting protocol
  • Represent Fluent in a professional manner through video chat and email communications
  • Assist with client account management
  • Perform basic research tasks
  • Manage administrative tasks like meeting scheduling, email communications, and digital document archival

Qualifications

  • Bachelor’s degree from an accredited university
  • At least one year of college credits completed (Bachelor’s degree is welcome, but not necessary)
  • Experience in a customer-facing role
  • Strong analytical skills
  • Ability to create a positive and friendly interaction via live video chat
  • Organized, punctual, strong attention for details
  • Strong written and oral communication skills
  • Ability to work independently with little supervision
  • Flexible around rapidly changing work requirements
  • Proficient in Excel/Google Sheets (including writing and utilizing basic formulas)

Schedule

This position will be full-time with a combination of a set schedule that may vary from week to week, including the possibility of some nights or weekends as needed.

Product

Senior Software Engineer

Location: Denver Area

We’re looking for an experienced technical leader who will help determine the foundation and development of our technical solutions, implementations, and processes. The ideal candidate for our senior software engineer has strong full-stack development skills, the ability to fix low-level technical issues, and the capacity to work remotely, independently, and collaboratively. Your contributions will shape the implementation of Fluent’s ground-breaking system for startup evaluation and measurement.

Roles and Responsibilities:

  • Work with consultants to develop and implement core backend and middleware architectures
  • Design and implement fundamental APIs.
  • Oversee the implementation of front-end software
  • Design and set up systems for error logging and analysis
  • Design and set up testing and quality assurance processes
  • Work with software vendors and consultants to develop solutions
  • Work collaboratively with staff to achieve operational goals
  • Develop software to a common style
  • Develop solutions by studying data usage, conferring with internal users, evaluating work processes, and investigating problem areas and bug reports
  • Determine solution feasibility by evaluating problem definitions, requirements, and staff bandwidth
  • Document software solutions by writing API documentation, flowcharts, layouts, diagrams, charts, code comments, and clean code
  • Determine, design, and install system specifications, standards, and configuration
  • Improve operations by conducting systems analysis and recommending changes in policies and procedures
  • Update job knowledge by studying state-of-the-art development tools and programming techniques
  • Protect operations by keeping information confidential
  • Provide reports analyzing and summarizing system logs and support issues
  • Accomplish engineering and organization mission by completing related results as needed
  • Support and develop software engineers by providing advice, coaching, and educational opportunities
  • Grow engineering teams by interviewing, recruiting and hiring.
  • Oversee additional development staff

Qualifications

  • 6+ years of job-related experience
  • 6+ years of experience as a software engineer
  • Strong communication skills
  • Self-motivated
  • Attention to detail
  • Leadership and mentoring skills
  • Strong programming skills especially in JavaScript, Python, SQL, and PHP
  • Information analysis skills
  • Experience with professional software engineering best practices: software requirements, coding standards, documentation, code reviews, source control management, build processes, testing, operations
  • Experience building complex web systems that have been successfully delivered to customers
  • Experience with mission-critical systems
  • Experience with cloud providers
  • Experience with Docker
  • Experience with LAMP stacks

Schedule
This position will be full-time with flexible hours.

Front End Developer

Location: Denver Area

The ideal candidate for our front-end developer has strong JavaScript and mobile development skills, the ability to fix front-end technical issues, and the capacity to work remotely, independently, and collaboratively. As an originating member of our technical staff, you will help determine the foundation and development of our technical solutions, implementations, and processes. Your contributions will shape the implementation of Fluent’s ground-breaking system for business development and investment.

Responsibilities:

  • Implement front-end software
  • Implement systems for error logging and analysis
  • Write software tests and assist in the quality assurance processes
  • Develop software to a common style
  • Develop solutions by studying data usage, conferring with internal users, evaluating work processes, and investigating problem areas and bug reports
  • Document software solutions by writing clean code, developing to APIs, and commenting code
  • Determine, design, and install system specifications, standards, and configuration
  • Improve operations by conducting systems analysis and recommending changes in policies and procedures
  • Update job knowledge by studying state-of-the-art development tools and programming techniques
  • Protect operations by keeping information confidential
  • Provide reports analyzing and summarizing system logs and support issues
  • Accomplish engineering and organization mission by completing related results as needed
  • Support and develop software engineers by providing advice, coaching, and educational opportunities
  • Work collaboratively with others to achieve operational goals

Education, Qualifications, and Skills:

  • 2+ years of job-related experience
  • 2+ years of experience as a software engineer
  • Strong communication skills
  • Self-motivated
  • Attention to detail
  • Good programming skills especially in JavaScript, PHP, and other languages
  • Strong knowledge of CSS, preprocessors, CSS frameworks, and JavaScript Libraries
  • Information analysis skills
  • Experience with professional software engineering best practices:
    • software requirements
    • coding standards
    • documentation
    • code reviews
    • source control management
    • build processes
    • testing
    • operations
  • Experience with LAMP stacks

 

Schedule

This position will be full-time with flexible hours.

Full Stack Developer

Location: Denver Area

 

We will soon be posting positions for at least one full-stack developer to join our team.

If you’d like to receive an alert when we begin recruiting for these roles, please send a brief email to jaime@fluencyscore.com.

Ready to apply?

Send us an email letting us know what position you’re interested in, tell us about your background as a startup founder, working in a startup, or helping startups grow, and share some of your strengths.

Include your resume, but know we highly value the “cover letter” email as a way for you to connect the dots between your interests and experience and our work.  We’re looking for badass self-starters that want to help create something huge in the market. Help us understand who you are and why you care about this industry.

And we LOVE hearing from folks with non-traditional backgrounds who think they can make a big difference. 

Emails to jaime@fluencyscore.com please. We look forward to hearing from you!